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1. Do you offer multiple Trading Account Types with different trading conditions?

We currently offer only one Trading Account type. For more information visit Trading Account page.

2. Do you offer fixed or variable spreads?

3. What financial instruments do you offer?

4. Do you charge commission on trading accounts?

5. Is there a minimum deposit/withdrawal to start trading?

6. Is it possible to lose more money than I deposited?

7. If I receive a bonus can I use it as margin? Can I lose it?

8. Can I change my account base currency?

9. How can I change my MT5 trading account password?

10. What is a rollover/swap?

11. Do you apply rollovers/swaps on cryptocurrencies?

12. If I close my position before the scheduled rollover or financing time, is my position subject to the fee?

13. What time do you apply rollovers/swaps and financing?

14. Why are rollover/swap rates for Forex pairs tripled on Wednesdays and for Stocks and Indices pairs tripled on Fridays?

15. How do I calculate swaps and financing fees?

16. Where can I see the swap and financing fees in advance?

18. What are your trading hours?

20. Where is your MT5 trading server located?

21. Do you offer MT4?

22. What is your execution model?

23. What is your average execution speed?

24. Do you provide API trading?

25. When I place any type of order, can you guarantee that I will receive the requested price?

26. What is Depth of Market?

27. How can I see Depth of Market?

28. What is a lot? How much is a lot?

29. Do you allow News Trading?

30. Do you allow scalping?

31. Do you allow hedging?

32. What are your margin requirements (Leverage)?

33. What is the difference between Margin and Leverage?

34. How do I calculate Margin Required?

35. What is Margin Level/Free Margin and how do I calculate them?

36. What is dynamic leverage?

37. How can I open a new position?

38. How can I close a position?

39. Why does my trade always open with a negative profit?

40. Can I change the Leverage of my trading account? If yes, how?

41. What is a point and how do I calculate the point value?

42. Is there a minimum volume when I place a trade?

43. Why are the Sell by and Buy by buttons unavailable (greyed out) when I try to place an order in the order window?

45. Can I use an Expert Advisor (EA)? How do I set it up?

46. What is a Partial Close and how can I use it?

47. Is close by function allowed?

48. Is multiple close by function allowed?

49. What is Stop Loss and how do I set it up?

50. What is Take Profit and how can i set it up?

51. What are pending orders and how can I set them?

52. Why is my take profit, stop loss or pending order not triggered? The chart shows that it reached the specified price.

53. What is a Trailing Stop and how can I set it up?

54. What is a Margin Call and at which level is it triggered?

55. What is Stop Out and at which level is it triggered?

56. What are Limit and Stop Levels?

57. What does the message 'Trade Context Busy' mean?

58. Why do I sometimes get an error message saying 'Invalid S/L or T/P when I try to place an order?

59. Why do I get an error message saying 'not enough money'?

60. What should I do if there is a problem with a specific trade?

61. Are Trading accounts automatically archived at any point?


The website is operated by a Group of companies. 360 Degrees Markets Ltd and ISPASS Technologies Ltd are companies of this group.
ISPASS Technologies Ltd, a software provider, is a registered company in Cyprus, with Registration Number HE394419 and has its registered address at Nikolaou Nikolaidi 3, Flat/Office 205, Paphos 8010, Cyprus.

360 Degrees Markets Ltd is a registered company in Seychelles, with Registration Number 8421720-1 and has its registered address at Suite C, Orion Mall , Palm Street, Victoria, Mahe, Seychelles. 360 Degrees Markets Ltd is regulated by The Seychelles Financial Services Authority under the Securities Dealer's License Number SD019.

Certain Payments are processed by MM Global N.V., a company incorporated under the laws of Curacao, having its registered address at Abraham de Veerstraat 9, Willestad, Curacao.

All Payments via Skrill and Neteller are processed by 360 Degrees Markets LTD.

FXGT does not accept residents of certain jurisdictions such as USA, Canada, Iran, North Korea and Russia.

Since FXGT is not under the supervision of the JFSA or ESMA, it is not involved with any acts considered to be offering financial products and solicitation for financial services to Japan or in the European Union countries and this website is not aimed at residents in Japan or in the European Union countries.

Risk Disclaimer: Leveraged trading in foreign currency contracts or other off-exchange products on margin carries a high level of risk and may not be suitable for everyone. We advise you to carefully consider whether trading is appropriate for you in light of your personal circumstances. You may lose more than you invest. Information on this website is general in nature. We recommend that you seek independent financial advice and ensure you fully understand the risks involved before trading.
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